Customer Service

Working from home has many perks.  Being white also has many perks.  How about that intro?!

My wife and I have been juicing lately.  For those who don’t know this term, for us, it has nothing to do with Barry Bonds, Mark McQuire, Sammy Sosa, and perhaps ten billion other ballplayers using human growth hormones.  Rather than increasing our girth and head size, we are choosing a much healthier lifestyle.

Britt and I purchased the “Deluxe Hydrophonic Blowpunk Juicer” recognized by many as allowing mortality to “just be a thing of the past”.  (Silly Bible….what does it know?) Since we are finally happy with our lives, we thought living may be a better option than dying.  I know where she’s going, but I don’t want to know where I’m going.  Therefore, I spend early mornings prancing around grocery stores finding the freshest of fruits and vegetables.  When I use “grocery stores” as a plural, I mean that I choose to find the stores employing the friendliest of employees.  For me, a fresh smile and a laugh is sometimes better and worth more than fresh fruit.

As a morning person, I tend to be a bit more chippy than the average ho, or hobo.  I run into them constantly when arriving at establishments at six in the morning.  (That usually runs me an extra three or four dollars) And, I understand when a cashier is either beginning his or her shift or ending it.  I have developed an art form recognizing whether someone may be the “cashier nazi” (Seinfeld reference number ten thousand) or the “cashier prince or princess” (depending on the store’s location).

These are the facts. The lady working the cashier this morning was clearly black.  The man before me was clearly white.  He seemed to be a fine fellow save for the elongated details he was providing regarding his 401 K plan.  As clearly white as he was, she was clearly as bored, and I was clearly becoming a bit agitated.  Blueberries don’t last too long in this mild weather.  After two or three minutes, nicely, I recommended a great accountant and solid psychiatrist for this man who was driving the kind black woman and the ever so patient white man insane.  Finally, he exited Thriftway, and the cashier and I both breathed a sigh of relief.  She smiled and said, “I’m sorry for the wait”.  I smiled and said, “Don’t worry, I’m on vacation”……which I always seem to be on.

She had every right to be surly with me, after dealing with this crackerjack for ten minutes.  Quite the contrary, she knew I was going to smile and get the hell out of there when the blueberries were good.  However, while she was ringing up my fruits and veggies, I did say, very delicately, “I hope you are off soon so you can enjoy this weather”.  Again, she smiled and said, “I just had four days off, fool! I’ve had plenty of sun”.  Recognizing her sense of humor, I replied, “yeah, I can see that you’ve gained some color”.  She slapped the table and laughed more than I’ve made anyone laugh in years, and said, “That’s a good one”.  Then she added, “The blueberries are on me”.  I declined her offer but said thanks.  I could still hear her laughing as I was exiting the store.  That was good service.

It’s tough being in a new area where you don’t have many friends.  The only people I really talk with, face to face, other than my wife, are cashiers.  This one made my day, and I hope I made her day a little brighter.

I think I have found a new friendly cashier.

Ben

Marshall Burgers

Grilled burgers are commonly thought of by hundreds, thousands and millions of Americans much like the Sistine Chapel. They are simply worshiped. My terrific friend, Marshall St. John, AKA: Mark, AKA: Macho, AKA: Marshall Mathers (that is Tom’s nickname for him) AKA: Marky Mark and the Funky Bunch opened my eyes, esophagus and lower intestine to these heavenly and addictive burgers. Save the meat and the bun, the Marshall Burger requires three simple ingredients provided later in this segment.

This slap worthy delicacy was accentuated by my brother, Greg. He didn’t begin the Marshall Burger craze by creating the dish, he just slapped you while eating them because he loved them so much. (Our family affection when words do not provide the appropriate complements) “That’s great!” just wasn’t enough of a compliment. A slap across the face by Greg was terrific because it seemed the ultimate form of saying, “That’s damn good”.

The ingredients include, cheese, mayo and onions. Let me rephrase that. THEY INCLUDE CHEESE! MAYO! AND ONIONS! THAT’S IT!

As a college student returning home on a weekend or break, I was usually excited because Marshall, Marshall’s son, my close friend,Trevor, and I would visit a local burger joint. Watching and listening to Marshall order this burger with tremendous zest was abject entertainment.  His ordering prowess could surpass any King or Prince living in Spokane Valley Washington.

Trevor and I would usually convince Marshall to take the drive through route because the notorious fuzziness would provide further humor.  Upon arriving, Trev and my orders were quite simple.  We’d take the common number whatever, but Marshall’s order was far more specific.  His order was actually very simple, but the recipient of the order would try to make it much more complicated.  Thus, making the show proceed.

Burger guy: May I take your order?

Marshall:  I would like a burger with cheese, onions and mayonnaise, please.

Burger guy:  Would you like that with pickles and relish?”

Marshall: (a little agitated) No.  Just a burger with cheese, onions and mayo.

Trevor and Ben:  beginning to laugh at the ensuing onslaught of Marshall’s wrath

Burger guy:  Would you like ketchup and mustard on that?

Marshall:  NOO!! I don’t want any pickles, ketchup, mustard, relish, or tomatoes…..JUST ONIONS MAYO AND CHEESE!

Burger guy: How about bacon?

Marshall:  God Damn it!!  No!

We laughed hysterically and historically because it was commonly an episode of two stooges and an irritable man.

Leaving the last for best, I grew tired of listening to these rants, however entertaining they were.  Therefore, I decided to cook a Marshall burger on my own:  grilling the onions until perfectly caramelized, barbecuing the burgers to substantial agreement while melting the cheese atop, then layering the toasted buns with  MAYO and grilled onions.

Many people have raved about this delicacy.  Brother Mike serves them often to his wife.  Brother Tom cooks them commonly for his son, Quinn.  My wife orders them from me on a weekly basis.  Yet, in a morbidly gratifying fashion, there is never a greater satisfaction than getting slapped by brother Greg when tasting the morsel only Marshall St. John could create.

More Marshall Chronicles to come….

Ben Gannon